HCLTech's Research Reveals the Importance of Product-Aligned Operating Models for Future-Ready Organizations
Jun 09 2025 | 13 days agoHCLTech's latest research, The Blueprint to Al-led Operating Model: Mastering the Art of Engineering Value at Velocity, has revealed how Product-Aligned Operating Models (PAOMs) are becoming the blueprint for future-ready organizations. The research surveyed 550 senior IT and business decision-makers across the US, Europe and Asia-Pacific, and found that 9 in 10 firms with a traditional operating model fail to drive meaningful returns from their investments. The shift towards PAOMs is underway, with 88% of enterprises moving towards it, but 100% report facing implementation challenges. Generative Al (GenAl) is seen as a game-changer, and customer feedback is identified as an untapped goldmine. Collaboration fuels innovation, and Al investment pays off.
- 9 in 10 firms with a traditional operating model fail to drive meaningful returns from their investments
- 88% of enterprises are moving towards a PAOMSs, with another 12% expecting to implement it within the next 3 years
- Generative Al (GenAl) is a game-changer: Nearly half (47%) believe GenAl will enhance product lifecycle management and decision-making
- Customer feedback is the untapped goldmine: Only 17% of organizations use customer feedback to its full potential
- Al investment pays off: One in two firms with a product-aligned operating model invests in Al and is four times more likely to maximize their ROI on their Al spend compared to traditional organizations