Business UpdateJul 8, 2026, 07:02 AM
Aurora Mobile's EngageLab Showcases AI Platform at MarTech Summit
AI Summary
Aurora Mobile's AI-first customer engagement platform, EngageLab, showcased its solutions at The MarTech Summit Hong Kong. The platform demonstrated its ability to address challenges like low push notification deliverability across various operating systems, achieving up to 99% delivery rates. EngageLab also highlighted its omnichannel Marketing Automation platform for personalized customer journeys and introduced LiveDesk, an AI-powered customer service solution capable of handling 90% of routine inquiries. Additionally, the newly launched EngageLab Silent Auth, offering frictionless second-level login, was featured.
Key Highlights
- EngageLab participated in The MarTech Summit Hong Kong on July 7, 2026.
- EngageLab's AppPush supports multiple OS channels (Huawei, OPPO, VIVO, Honor, Meizu) for reliable message delivery.
- Built-in channels provide backup, achieving up to 99% delivery rates for push notifications.
- Omnichannel Marketing Automation platform integrates AppPush, WebPush, Email, SMS, and WhatsApp Business API.
- LiveDesk, an AI-powered customer service platform, handles 90% of routine inquiries instantly.
- LiveDesk offers multilingual, 24/7 service with intelligent ticket routing and automated issue resolution.
- Newly launched EngageLab Silent Auth provides seamless, second-level login via carrier networks with zero user input.
Price Impact
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