CybersecurityJun 9, 2026, 08:31 AM
Evertec reports cybersecurity incident impacting customer data
AI Summary
EVERTEC, Inc. reported a cybersecurity incident discovered on May 13, 2026, involving potential unauthorized access to customer data. An unauthorized party obtained financial institution clients' transaction records, payment card numbers, customer names, and contact information via a third-party support platform, primarily affecting clients in Puerto Rico. The company initiated its incident response, engaged experts, and notified law enforcement, believing the unauthorized access has been contained. While the investigation is ongoing and the full impact is undetermined, there has been no operational disruption or service interruption to customers.
Key Highlights
- Evertec discovered potential unauthorized access to customer data on May 13, 2026.
- Unauthorized party obtained transaction records, payment card numbers, customer names, and contact information.
- Data was accessed through a third-party support platform.
- Incident primarily impacted financial institution clients in Puerto Rico and their customers.
- Company initiated cyber incident response, notified law enforcement, and engaged external experts.
- No operational disruption or service interruption has occurred to date.
- Evertec expects to incur expenses for investigation and remediation.
- The full impact and applicability of cybersecurity insurance coverage are still undetermined.
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