Management ChangeMay 14, 2026, 08:33 AM
Phunware Appoints Dmitry Kroshka as CEO; Accelerates Product 2.0
AI Summary
Phunware, Inc. announced a leadership transition and product strategy update to accelerate its 2.0 Strategy. Dmitry Kroshka has been appointed Chief Executive Officer, effective immediately, with Jeremy Krol returning to his Chief Operating Officer role. The company also engaged Build Something Product Group (BSPG), led by Michael Cerdá, to strengthen its product strategy and rollout. These changes aim to expand Phunware's next-generation Guest Intelligence Platform across hospitality, healthcare, and large-property verticals, leveraging strong AI Concierge momentum, over 95% customer retention, and a robust cash position.
Key Highlights
- Dmitry Kroshka appointed Chief Executive Officer, effective immediately.
- Jeremy Krol transitions from interim CEO back to Chief Operating Officer.
- Phunware engaged Build Something Product Group (BSPG) to lead product strategy and Product 2.0 rollout.
- Michael Cerdá, BSPG founder, will serve as Phunware's senior product leader.
- Company to accelerate Product 2.0 Strategy across hospitality, healthcare, and large properties.
- AI Concierge engagement is running approximately 40% above internal forecasts.
- Sustained customer retention rates are above 95% across core verticals.
- Strong cash position with no debt provides capital flexibility for R&D and growth.