Business UpdateMay 28, 2026, 09:06 AM
Progyny Survey: Human-Led Care Reduces Patient Stress by 60%
AI Summary
A new survey by Progyny found that 71% of people navigating fertility, pregnancy, postpartum, and menopause care experience significant stress, with 43% reporting it impacts work performance. The survey highlighted a strong desire for personalized, human-led healthcare guidance, with over 70% wishing for trusted human support. Progyny's Care Advocates (PCAs) were shown to reduce stress for 60% of members and empower 63% in their healthcare journey. This reinforces the importance of human connection alongside technology in emotional healthcare experiences.
Key Highlights
- 71% of surveyed members reported their healthcare journey added stress to daily life.
- 43% of respondents said stress impacted their ability to perform effectively at work.
- Over 70% of respondents wished every healthcare experience included knowledgeable and trusted human support.
- 60% of respondents said their interactions with a Progyny Care Advocate (PCA) helped reduce stress.
- Over 75% of those respondents found PCA support significantly helped reduce stress.
- 63% said their PCA helped them feel more educated and empowered in their healthcare journey.
- 54% said their PCA helped them better communicate and self-advocate with providers.
Price Impact
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