New LaunchApr 30, 2026, 04:47 PM
AIRE Subsidiary AiChat Launches AI Commerce & Ticketing Platform
AI Summary
reAlpha Tech Corp.'s subsidiary, AiChat Pte. Ltd., has launched new AI-powered conversational commerce and AI ticketing capabilities for eCommerce brands. The platform is designed to manage the full purchase journey, from product discovery and customer interaction to transaction and post-purchase support, all within a single conversational interface. It integrates directly with Shopify to provide real-time data and includes an AI-assisted co-pilot for sales representatives. This launch aligns with a broader shift towards interaction-driven commerce, with industry research indicating significantly higher conversion rates for websites utilizing conversational AI.
Key Highlights
- AiChat launched conversational commerce and AI ticketing capabilities for eCommerce brands.
- Platform enables product discovery, customer interaction, transaction, and post-purchase support.
- Direct integration with Shopify provides real-time access to product, inventory, and order data.
- AI-assisted co-pilot supports human sales representatives with product recommendations.
- Websites with conversational AI see 23% higher conversion rates overall.
- Shoppers engaging with AI chat convert at 12.3% vs. 3.1% for non-engaged visitors.
- AI is expected to resolve up to 80% of common customer service issues by 2029.
- AiChat received two Silver awards at the MARKies Awards Singapore 2026.
Price Impact
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