PartnershipApr 23, 2026, 09:05 AM
SoundHound AI expands Casey's partnership; 21M interactions
AI Summary
SoundHound AI announced the renewal and expansion of its long-standing partnership with Casey's, the third-largest convenience retailer in the United States. SoundHound's AI-powered ordering agents have already supported Casey's in handling over 21 million guest interactions and processing millions of food orders across more than 2,600 locations. This expanded deal underscores the AI's proven ability to enhance customer service and operational efficiency, allowing Casey's team members to focus on preparing food and serving guests in-store.
Key Highlights
- SoundHound AI renewed and expanded its partnership with Casey's, the 3rd largest US convenience retailer.
- SoundHound's AI has handled over 21 million guest interactions for Casey's.
- AI-powered ordering agents are deployed across more than 2,600 Casey's locations.
- The technology has successfully processed millions of food orders.
- SoundHound's voice AI powers over 15,000 locations globally.