SoundHound AI to acquire LivePerson, targets $500M revenue opportunity

SoundHound AI, a leader in voice and conversational AI, announced its definitive agreement to acquire LivePerson, a pioneer in enterprise conversational AI. This acquisition aims to unify SoundHound's voice and agentic AI platform with LivePerson's digital engagement capabilities, which process one billion customer messages monthly, creating a comprehensive end-to-end omnichannel solution. The combined company anticipates a $500 million revenue opportunity, an accelerated path to profitability, a strong balance sheet, and no debt. It will serve a broad enterprise customer base across 30+ countries, including 25 Fortune 100 companies and major players in global banking, airlines, automotive, and telecommunications.