Firstsource Named a Leader by Everest Group and NelsonHall in 2026 Healthcare Payer Assessments

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, has been named a Leader in Everest Group Healthcare Payer Intelligent Operations PEAK Matrix® Assessment 2026 and a Leader in the Overall Market Segment of NelsonHall’s Healthcare Payer Agility & Innovation NEAT Evaluation 2026. The recognitions highlight Firstsource's platform-led, AI-powered approach to transforming healthcare payer operations. The Everest Group assessment recognized Firstsource's double-digit revenue growth, packaged LoBs, UnBPO™ approach, relAI™ platform capabilities, and a payer-specific claims control tower. NelsonHall highlighted Firstsource’s production-ready AI workflows, the relAI™ platform as the anchor of its digital delivery model, the UnBPO™ approach, and R&D investments reflected in the 2025– 26 roadmap.