
CybersecurityJun 23, 2026, 05:17 PM
8x8 Reports Material Cybersecurity Incident Affecting Salesforce CRM
AI Summary
8x8 Inc. reported a material cybersecurity incident where an unauthorized third party gained access to its Salesforce CRM system via a Klue Labs integration between June 11-12, 2026. The threat actor exfiltrated competitively sensitive customer information, including fragmented contract and opportunity details, sales notes, and contact information. Upon discovery, 8x8 and Klue immediately disabled the integration and removed access. The company states the incident has not impacted business operations or its ability to serve customers and is not expected to have a material impact on its financial condition.
Key Highlights
- Cybersecurity incident occurred between June 11-12, 2026, discovered June 13.
- Unauthorized access to 8x8's Salesforce CRM via Klue Labs integration.
- Threat actor exfiltrated competitively sensitive customer information.
- Exfiltrated data included contract, opportunity, sales notes, and contact details.
- Company disabled the compromised integration and removed unauthorized access.
- Incident not expected to materially impact operations or financial condition.
- 8x8 is in the process of notifying relevant regulatory authorities.
Price Impact
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