8X8 INC /DE/

8x8, Inc. detailed its business strategy and operations for the fiscal year ended March 31, 2026, highlighting the successful completion of the multi-year Fuze platform upgrade by December 31, 2025. The company emphasized its integrated AI-powered Platform for CX, which unifies contact center, business communications, and APIs, targeting mid-market, small and mid-sized enterprise, and public sector organizations. 8x8 also outlined its go-to-market approach, innovation efforts, and commitment to human capital development, including significant investments in AI capabilities and employee training.

8x8, Inc. announced its financial results for the fourth quarter and fiscal year ended March 31, 2026, achieving GAAP profitability for both periods. The company reported record service revenue for the quarter and full year, with four consecutive quarters of year-over-year revenue growth. Strategic initiatives included the introduction of AI Studio and the general availability of 8x8 Engage, alongside significant debt reduction.