Quarterly ResultAug 10, 2026, 04:39 PM
TTEC to Explore Strategic Alternatives for Digital Business; Q2 Revenue Down 11.3%
AI Summary
TTEC Holdings, Inc. announced its second quarter 2026 financial results, which fell short of expectations, leading to a revised full-year outlook for its Engage segment. Concurrently, the company's Board of Directors authorized an evaluation of strategic alternatives for its TTEC Digital business to maximize shareholder value, with PJT Partners serving as financial advisor. Despite the challenging quarter, the Digital segment is performing in line with expectations, and the company remains focused on strengthening operations and debt reduction.
Key Highlights
- TTEC's Board authorized management to evaluate strategic alternatives for its TTEC Digital business segment.
- Second quarter 2026 GAAP revenue decreased 11.3% to $455.5 million compared to prior year.
- Second quarter 2026 GAAP fully diluted net loss per share was $0.27, compared to $0.14 loss in prior year.
- Second quarter 2026 Non-GAAP Adjusted EBITDA was $39.5 million, or 8.7% of revenue, down from $51.8 million.
- TTEC Engage segment GAAP revenue decreased 12.1% to $351.5 million.
- TTEC Digital segment GAAP revenue decreased 8.5% to $104.0 million.
- Full Year 2026 revenue outlook revised to $1,940 million - $1,990 million.
- Full Year 2026 Non-GAAP earnings per share outlook is $0.79 - $0.99.
Price Impact
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