
Intellect Design's eMACH.ai Retail 6DX adopted by OnCost, Kuwait
Intellect Design Arena Ltd. announced that OnCost, Kuwait's leading FMCG retailer, has digitally transformed its operations by adopting the eMACH.ai Retail 6DX platform. This advanced AI-First in-store retail platform is deployed across OnCost's strategic branches, marking a shift from restrictive legacy infrastructure to a cloud-native, microservices-led architecture. The platform provides seamless omnichannel integration, precision inventory management, enhanced checkout velocity, and hyper-personalised loyalty programs. Key capabilities include POS modernisation, AI-First rewards, real-time analytics with over 30 custom reports, rapid scalability, and complex promotion handling. This transformation aims to empower OnCost's "Customer First" philosophy and build a hyperlocal retail ecosystem, enhancing resilience in the competitive Middle Eastern retail landscape.
Key Highlights
- Intellect Design's eMACH.ai Retail 6DX platform adopted by OnCost, Kuwait.
- Platform enables digital transformation for OnCost's retail operations.
- Features include omnichannel integration, inventory, POS, and loyalty.
- Cloud-native, microservices architecture replaces legacy systems.
- Aims for enhanced customer experience and operational efficiency.