Business Update16 Sept 2025, 12:05 pm
Airtel's Fight Against Fraud Reduces Financial Losses for Customers by Nearly 70%
AI Summary
Bharti Airtel announced that its anti-fraud initiatives have resulted in a significant decline in cybercrime complaints. The Indian Cyber Crime Coordination Centre (I4C) - Ministry of Home Affairs (MHA) reported a 68.7% decrease in the value of financial losses and a 14.3% drop in overall cybercrime incidents on the Airtel network. Airtel's AI-powered network solutions have identified over 48.3 billion spam calls and blocked 3.2 lakhs fraudulent links. The company launched India’s first network-based AI-powered Spam detection solution in September 2024 and a solution that detects and blocks malicious links in May 2025.
Key Highlights
- Airtel's anti-fraud initiatives result in a 68.7% decrease in financial losses and a 14.3% drop in overall cybercrime incidents on its network.
- The Indian Cyber Crime Coordination Centre (I4C) - Ministry of Home Affairs (MHA) endorses Airtel's efforts in curbing cybercrime.
- Airtel's AI-powered network solutions have identified over 48.3 billion spam calls and blocked 3.2 lakhs fraudulent links.
- In September 2024, Airtel launched India’s first network-based AI-powered Spam detection solution.
- In May 2025, Airtel unveiled a solution that detects and blocks malicious links across all forms of communication on its network.