Coforge Accelerates AI-powered ServiceNow Dispute Management in Financial Services Industry

Coforge Limited, a global digital services and solutions provider, has successfully implemented ServiceNow’s AI-powered Financial Services Operations (FSO) Dispute Management module. This initiative, in collaboration with ServiceNow, combines Coforge’s AI framework with ServiceNow’s AI capabilities to drive innovation. The FSO Dispute Management solution brings automation, transparency, and compliance at scale, enabling financial institutions to modernize and streamline their dispute resolution workflows. Coforge is expanding its portfolio with purpose-built accelerators such as DisputeXelerate and DisputeManage.AIl, designed to cater to the diverse needs of financial institutions.