Crompton Greaves Consumer Electricals: Consumer Commission Orders Refund and Compensation

Crompton Greaves Consumer Electricals Ltd has received an order from the District Consumer Disputes Redressal Commission, Hyderabad II. The commission has ordered the company to refund Rs. 14,886/- with interest for a defective gas stove and Rs. 21,999/- with interest for a defective chimney. Additionally, the company is directed to pay Rs. 5,000/- towards compensation and Rs. 3,000/- towards litigation costs for each case. The company has the liberty to repossess the defective products. The total quantifiable impact on the company is Rs. 22,886/- for the gas stove and Rs. 31,999/- for the chimney.