Delhivery's TransportOne Launches Autonomous TMS to Automate Logistics via AI Agents

Delhivery Ltd's TransportOne has launched an Autonomous Transport Management System (TMS) that uses AI Agents to automate logistics processes. The system handles freight procurement, planning, execution, reconciliation, and compliance. It uses Al Agents to negotiate rates, plan shipments, monitor, and validate freight, escalating only true exceptions. The platform is designed to eliminate manual workload and reduce revenue leakage caused by rate deviations and billing errors. It interacts with users through Microsoft Teams and WhatsApp, positioning itself as an autonomous operator that functions quietly in the background.