New Launch30 Jul 2024, 09:40 pm
Firstsource Launches AI-Led Platforms for Digital Transformation
AI Summary
Firstsource Solutions Limited, a leading global provider of specialist domain-led Business Process Services (BPS) and an RP-Sanjiv Goenka Group company, announced the launch of Firstsource relAl. This suite of AI-led platforms, solutions, and offerings aims to empower businesses of all sizes to integrate digital technology and AI into their operations, driving efficiency, innovation, and competitive advantage. The platforms leverage the company's deep domain, data, analytics, and process expertise to deliver digital transformation, keeping reliability and trustworthiness of technology at the center.
Key Highlights
- Firstsource relAl leverages generative and discriminative AI to deliver faster and greater value creation for various industries and geographies.
- Firstsource relAl is designed to bridge the disruptive technology gap for businesses and drive digital transformation responsibly.
- HealthTech platforms under Firstsource relAl can achieve up to 95% screening rates and improve monthly cash outcomes collections by 44%.
- FinTech platforms under Firstsource relAl can reduce operational costs by up to 50% and improve document processing accuracy to 97%.
- CXTech platforms under Firstsource relAl can transform traditional collections into digital collections, reducing the cost to collect by up to 70%.