Investment12 Aug 2025, 04:02 pm
Firstsource Named 'Star Performer' and 'Major Contender' in Everest Group's FCC Operations Services PEAK Matrix® Assessment 2025
AI Summary
Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, has been recognized as a Star Performer and a Major Contender in Everest Group’s Financial Crime and Compliance (FCC) Operations Services PEAK Matrix® Assessment 2025. This recognition is based on Firstsource’s year-on-year improvement in both market impact and vision & capability dimensions among 36 global providers. Everest Group recognized Firstsource for its strong UK presence, expanded scope from fraud specialization to end-to-end FCC operations, and its Al-powered, BPaaS-led delivery model. The Star Performer distinction underscores the success of Firstsource’s differentiated UnBPO™ strategy in reshaping FCC delivery.
Key Highlights
- Named 'Star Performer' and 'Major Contender' in Everest Group’s Financial Crime and Compliance (FCC) Operations Services PEAK Matrix® Assessment 2025
- Year-on-year improvement in both market impact and vision & capability dimensions
- Strong UK presence and expanded scope from fraud specialization to end-to-end FCC operations
- Al-powered, BPaaS-led delivery model
- Success of Firstsource’s differentiated UnBPO™ strategy in reshaping FCC delivery