Partnership5 Feb 2026, 05:11 pm
Firstsource Partners with Prosper Al to Scale AI-Driven Voice Workflows in Healthcare RCM
AI Summary
Firstsource Solutions Limited, a leading global provider of business management services, has announced a strategic partnership with Prosper Al, a leading voice AI platform for healthcare, to enhance healthcare revenue cycle management (RCM) with AI-powered voice agents and agentic capabilities. The partnership aims to improve financial performance, patient access, and regulatory compliance for healthcare providers. The collaboration has already begun, with early deployments showing promising results in Medicaid screenings, patient interactions, and conversion of uninsured patients into covered lives.
Key Highlights
- Firstsource and Prosper Al partner to advance healthcare RCM with AI-driven voice capabilities
- Partnership aims to improve financial performance, patient access, and regulatory compliance
- Early deployments showing promising results in Medicaid screenings, patient interactions, and conversion rates
- Partnership combines Firstsource's domain expertise and scaled delivery model with Prosper Al's agentic voice technology
- Companies will modernize high-volume RCM workflows, such as eligibility, enrollment, and patient outreach