Business Update6 May 2026, 01:29 pm
Go Digit Settles 1 Million Claims in FY26; TATs Improve
AI Summary
Go Digit General Insurance Ltd released its Transparency Report for the half year and year ended March 31, 2026, revealing it settled over 1 million claims in FY 2025-26. The report highlights improved turnaround times (TAT) across services and claims, including health insurance cashless approvals cleared within 30 minutes and quick post-policy fixes. Key metrics include 92% of reimbursement claims settled within 7 days and significant motor insurance settlements. The company also reported a low Ombudsman escalation rate and a lean health claims repudiation rate.
Key Highlights
- Digit Insurance settled over 1 million claims across all lines of business in FY26.
- 82.9% of health insurance cashless approvals cleared within 30 minutes.
- 92% of reimbursement claims were settled within 7 days.
- Largest individual third-party motor settlement reached ₹3 crore for private car.
- Only 339 complaints went to the Ombudsman out of 11.16 lakh claims processed.