HCLTech Expands Partnership with Salesforce to Drive Agentic AI Innovation

HCL Technologies Ltd, a leading global technology company, has announced the launch of its orchestration consultation and implementation services. These services are designed to accelerate enterprises’ adoption of Salesforce Agentforce across various industries, including financial services, healthcare, retail, and manufacturing. HCLTech supports rapid adoption of enterprise-grade agentic workflows that unify task orchestration, reasoning, and action execution across systems, streamlining marketing, sales, service, and operations in highly regulated environments. HCLTech leverages protocols like the Agent-to-Agent (A2A) protocol and the Model Context Protocol (MCP) to help clients streamline coordination, task tracking, and visibility, and drive faster and more reliable outcomes. This move supports HCLTech’s enterprise AI approach and its FY26 strategy for delivering Total Experience, reinforcing its leadership in multi-agent AI innovation.