Investment8 Aug 2025, 01:50 pm
HCLTech Named Leader in All Nine Quadrants in ISG Provider Lens™ — ServiceNow Ecosystem Partners 2025 Report
AI Summary
HCLTech, a leading global technology company, has been recognized as a Leader across all nine quadrants in which it actively participated in the ISG Provider Lens™ — ServiceNow Ecosystem Partners 2025 report. The recognition reflects HCLTech's deep expertise and global scale in ServiceNow consulting and implementation, innovation and managed services for clients across North America, Europe, Asia Pacific and Japan. HCLTech has also been named the CX Star Performer, with a score of 95 out of 100, the highest customer experience and satisfaction score among all participating providers across US, EMEA, and APAC.
Key Highlights
- HCLTech named Leader in all nine quadrants in ISG Provider Lens™ — ServiceNow Ecosystem Partners 2025 report
- HCLTech achieved the highest customer experience scores in the global ‘Voice of the Customer’ survey
- HCLTech has significantly advanced its ServiceNow consulting and implementation
- HCLTech focusing on integrating GenAl to enhance efficiencies and knowledge leverage of enterprise service management
- HCLTech's ability to drive measurable value and build trusted relationships across the ServiceNow ecosystem sets them apart