HCLTech Partners in TM Forum Catalyst for AI-led Network Operations
HCLTech, Circles, and GreySkies are collaborating in the TM Forum Catalyst Program to develop an AI-powered multi-agent framework for autonomous network operations in the telecommunications industry. This initiative aims to unify customer experience, network operations, and business processes into an intelligent, real-time ecosystem. The solution leverages Circles' AI-native platform, GreySkies' AI-enabled network operations, and HCLTech's AI-led automation, integrated via TM Forum Open APIs. The goal is to accelerate end-to-end automation, enhance service assurance, improve customer engagement, and unlock new monetization opportunities through AI-driven insights. The project will be showcased at TM Forum’s DTW Ignite event.
Key Highlights
- HCLTech joins TM Forum Catalyst to co-innovate AI-driven autonomous network operations.
- Collaboration focuses on an AI-powered multi-agent framework for telcos.
- Aims to unify customer experience, network operations, and business processes.
- Enhances automation, service assurance, and customer engagement.
- Leverages AI capabilities with open, standards-based architectures.
Price Impact
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