Infosys and LogicMonitor Collaborate to Transform Business Performance and Reliability of IT Operations

Infosys, a global leader in next generation digital services and consulting, has strategically collaborated with LogicMonitor, a leading SaaS-based hybrid observability platform powered by artificial intelligence (AI). The collaboration aims to enhance the observability of IT operations, improving performance, reliability, and customer experience across complex systems. Infosys AlOps Insights, part of Infosys Cobalt cloud offering, will be integrated with LogicMonitor's Edwin AI. This integration seeks to reduce problem diagnosis and resolution time by up to 30%, minimize redundant alerts by up to 70%, and provide comprehensive visibility across IT environments. It also delivers persona-based insights, improving forecasting and empowering proactive IT resolutions and business decisions.