Infosys and Posti Extend Strategic Collaboration to Boost Customer Experience and Operational Efficiency

Infosys, a global leader in next-generation digital services and consulting, is extending its strategic collaboration with Posti, the leading delivery and logistics services provider in Finland, Sweden, and the Baltics. The engagement aims to enhance customer experience and operational efficiency at Posti, while continuing to innovate, scale, and grow its IT operations. Infosys will adopt an AI-driven approach powered by Infosys Topaz, its AI-first offering, to empower Posti with operational efficiencies and service quality. Infosys Cobalt will leverage its Live Enterprise Application Management Platform (LEAP) to provide NextGen Application Management Services for enterprises to accelerate their cloud journey and drive business productivity. In the last five years, Infosys has helped Posti improve the resilience of IT systems, reduce outages and disruptions, and improve its ability to prevent and respond to cyber threats. Infosys has also assisted Posti in modernizing front-end consumer-facing applications and replacing legacy systems.