Infosys and Proximus Group Strengthen Strategic Collaboration to Unlock New Business Opportunities

Infosys and Proximus Group have announced a strategic collaboration to unlock new business opportunities and enhance customer experience. The collaboration will leverage Proximus Group’s DI and CPaaS solutions and Infosys digital services to drive innovation in omnichannel customer engagement and AI-driven digital assistants. The partnership will also enhance digital security by providing robust DI and fraud protection solutions. This collaboration is expected to deliver superior customer experiences for their joint customers and support Proximus Group’s ambition to become the worldwide leader in digital communications.