New Launch10 Oct 2025, 03:56 pm
Infosys Launches Customer Experience Suite for Salesforce, Enhancing Digital Workforce and Customer Experiences
AI Summary
Infosys has announced a comprehensive suite of solutions, the Infosys Customer Experience Suite for Salesforce, enhancing its collaboration with Salesforce to deliver advanced Agentforce solutions. These solutions aim to accelerate digital transformation, empower businesses to scale their digital workforce, enhance customer experiences, and achieve tangible business results. Infosys Topaz, an AI-first set of services, solutions, and platforms, along with Salesforce’s agentic AI capabilities, enable enterprises to streamline customer interactions, enhance personalization, and optimize workflows.
Key Highlights
- Infosys has launched the Infosys Customer Experience Suite for Salesforce, enhancing its collaboration with Salesforce to deliver advanced Agentforce solutions.
- The solutions aim to accelerate digital transformation, empower businesses to scale their digital workforce, enhance customer experiences, and achieve tangible business results.
- Infosys Topaz, an AI-first set of services, solutions, and platforms, along with Salesforce’s agentic AI capabilities, enable enterprises to streamline customer interactions and enhance personalization.
- Infosys has already delivered measurable outcomes for clients with these solutions.
- Fluido, an Infosys company, has been a key enabler in this collaboration, championing Salesforce-powered transformations and ensuring impactful outcomes for clients.