Joint Venture29 Aug 2024, 08:55 pm
Infosys to Launch High-Performance Generative AI-Powered Telco Solutions with NVIDIA
AI Summary
Infosys, a global leader in next-generation digital services and consulting, has expanded its collaboration with NVIDIA to introduce high-performance generative AI-powered solutions for telcos. These solutions, powered by Infosys Topaz and NVIDIA NIM, aim to enhance customer experiences, streamline network operations, and accelerate service delivery. Infosys has developed three generative AI solutions using NVIDIA NIM inference microservices, NVIDIA NeMo Retriever embedding models, and NeMo Guardrails. These solutions have resulted in significant improvements in latency and accuracy.
Key Highlights
- Infosys and NVIDIA collaborate to introduce high-performance generative AI-powered solutions for telcos.
- Solutions powered by Infosys Topaz and NVIDIA NIM aim to enhance customer experiences, streamline network operations, and accelerate service delivery.
- Infosys has developed three generative AI solutions using NVIDIA NIM inference microservices, NVIDIA NeMo Retriever embedding models, and NeMo Guardrails.
- These solutions have resulted in a 28% reduction in latency and a 15% absolute improvement in accuracy.
- Infosys Cortex, a generative AI-driven contact center transformation platform, creates realistic customer simulations for trainee agents.