LTM Leads L&T Group's AI Workplace Transformation with Microsoft 365 Copilot

LTM, a Larsen & Toubro Group company, is spearheading one of India's largest enterprise AI workplace transformations by deploying Microsoft 365 Copilot for approximately 140,000 employees across the L&T Group. This initiative aims to enhance productivity, accelerate issue resolution, and improve customer outcomes through AI-assisted workflows. LTM's AI assistant, RAIma, has already shown a 70% improvement in IT/HR query resolution and a 15% increase in employee engagement and HR productivity. The deployment includes AI tools like Agent A.S.K. for sales and RAIma for HR support, underscoring L&T Group's commitment to embedding AI into daily operations and advancing its AI transformation journey. The collaboration with Microsoft also focuses on establishing responsible AI practices and governance frameworks.