Medi Assist AI platform speeds up pre-authorisations to under 5 minutes
Medi Assist Healthcare Services Ltd. has announced significant upgrades to its AI-powered healthcare technology platform, MAven Intelligent Document Processing (MAven IDP), MAgnum, and MAven Guard. These enhancements have resulted in over 50% of hospital pre-authorisations being approved in under five minutes, drastically reducing patient wait times for admissions and treatment. The company reports a 60% drop in claimant calls and a Net Promoter Score (NPS) of 67, indicating improved member satisfaction and a smoother claims process. The MAven IDP platform is now also available to external insurers and healthcare providers, aiming to broaden its impact across India's healthcare ecosystem and move towards seamless cashless healthcare.
Key Highlights
- Over 50% of cashless pre-authorisations now approved in under five minutes.
- AI platform upgrades enhance speed, reduce paperwork, and improve claims integrity.
- Net Promoter Score (NPS) of 67 achieved, with claimant calls dropping over 60%.
- MAven IDP now available to external insurers and healthcare providers.
- Focus on making cashless healthcare more accessible and seamless for patients.
Price Impact
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