New Launch7 Aug 2025, 11:04 pm
Narayana Hrudayalaya Ltd Reports Transformation of Healthcare Experience Through Digital Platform and AI Tools
AI Summary
Narayana Hrudayalaya Ltd, in its Annual Report for F.Y. 2024-25, highlights the transformation of patient and doctor experiences through their advanced digital platform, Athma, and AI platform, Medha. The digital journey, started 24 years ago, has enabled significant improvements in productivity, safety, and accessibility of healthcare services. The AI tools have reduced the time taken for various processes such as medical transcription, blood test reports, and patient discharge, leading to a more enjoyable consumer experience. The company aims to make healthcare safer, accessible, and affordable for everyone by converting atoms into bytes and providing affordable digital platforms to hospitals worldwide.
Key Highlights
- Narayana Hrudayalaya Ltd has transformed the patient experience from a painful ritual to an enjoyable consumer experience through their digital platform, Athma, and AI platform, Medha.
- The AI tools have significantly improved doctors' productivity and prevented medical errors, which is the third leading cause of death in the USA.
- The digital platform has enabled a paperless and smart health screening center that can perform health screening for nearly 100 people with just 12 employees.
- The Athma Lab Information System supported by AI has reduced the time taken for blood test reports to appear on the patient’s phone in less than 45 minutes.
- The company is building several large hospitals across the country with only doctors, nurses, and technicians who touch the patients, while all the important non-clinical support staff will be working from a central location, supporting multiple hospitals at the same time.