Business Update23 Sept 2026, 12:10 pm
One Point One Solutions Secures ₹39.32 Cr Mandate from Power Utility
AI Summary
One Point One Solutions Limited has secured a Customer Experience Centre of Excellence (CoE) mandate valued at INR 39.32 Crores from a leading power utility company. This engagement, to be delivered from Navi Mumbai and Indore centers, will encompass integrated customer experience services including contact center operations, physical experience centers, back-office support, and digital customer service. The mandate leverages the company's AI-powered solutions, ResolX, to enhance customer engagement and automate processes, strengthening its position in the utilities sector and its enterprise order pipeline.
Key Highlights
- Secured INR 39.32 Cr mandate from a leading power utility.
- Engagement covers integrated customer experience ecosystem.
- Leverages AI and automation for enhanced service delivery.
- Expands presence in critical infrastructure and utilities sector.