One Point One Solutions Wins AI Customer Service Award

One Point One Solutions Limited has been honored with the 'Best Use of AI in Customer Service' award at the India CX Strategy & Summit 2026. This recognition highlights the company's innovative application of AI to enhance customer experiences, improve operational efficiency, and deliver measurable business outcomes. The award acknowledges their AI-led solutions for faster response times, personalized interactions, and intelligent automation. The company has increased investments in conversational AI and digital transformation to meet evolving customer expectations. Chairman and Managing Director, Akshay Chhabra, stated that the award validates their belief in AI's ability to make customer experiences more intelligent and outcome-driven.