New Launch12 Feb 2026, 02:14 pm
Ramco Systems Launches Chia, an Enterprise-Grade Conversational AI Agent for Superior Customer Experience
AI Summary
Global enterprise software company Ramco Systems has announced its entry into the Agentic AI product segment with the launch of Chia, a conversational AI agent platform. Chia is designed to automate complex customer support interactions, reduce manual effort, response times, and operating costs, and deliver superior customer experiences at scale. It is part of Ramco’s new Al-driven task automation suite, rtask.
Key Highlights
- Ramco Systems launches Chia, an enterprise-grade conversational AI agent platform.
- Chia is designed to automate complex customer support interactions, reduce manual effort, response times, and operating costs.
- Chia is part of Ramco’s new Al-driven task automation suite, rtask.
- Chia delivers enterprise-grade conversational Agents that go beyond answering queries to reason, decide, and act, executing end-to-end workflows across enterprise systems.
- Chia is designed to shift from ‘human-in-the-loop’ support models to a future of exception-based human involvement, where AI handles the heavy lifting.