Partnership27 Jan 2026, 11:25 am
RateGain Travel Technologies Announces Sojern and Red Roof's Expanded Relationship with AI Concierge Rollout
AI Summary
RateGain Travel Technologies Limited, a global leader of AI-powered SaaS solutions for the travel and hospitality industry, has announced the deployment of Sojern’s AI Concierge solution across Red Roof, a leading economy lodging brand in U.S.A. Sojern, RateGain’s recently acquired AI-powered marketing platform, will help Red Roof enhance guest engagement, streamline operations, and strengthen commercial performance across the portfolio. The rollout builds on a strategic relationship between Red Roof and Sojern that began in 2024 with the adoption of Reputation Manager, part of Sojern’s Guest Experience Platform.
Key Highlights
- RateGain Travel Technologies Limited announces the deployment of Sojern’s AI Concierge solution across Red Roof
- Sojern’s AI Concierge enhances every stage of the guest journey by automating routine interactions
- Red Roof has recorded a 6.64% improvement in internal quality metrics and a 3.14% increase in social scores
- The partnership reinforces Red Roof’s commitment to embedding AI across guest engagement and operational efficiency initiatives
- Sojern’s Guest Experience Platform helps hoteliers meet rising guest expectations while navigating labor constraints and margin pressures