Silver Touch Technologies Wins Major AI-Enabled Digital Governance Engagement

Silver Touch Technologies Limited has been selected for a significant AI-enabled digital governance project. The initiative aims to transform the interaction between citizens, stakeholders, and officials with public services by deploying a secure, scalable, and intelligent digital platform. The company will design and develop the official website for Air Cargo Complex, Mumbai Customs, Zone lll, including the integration of an AI-powered chatbot and intelligent information architecture. The AI chatbot will respond to citizen queries, provide contextual answers, enable intelligent information discovery, and retain conversational context. This engagement reinforces Silver Touch’s expertise in AI-enabled public digital platforms, large-scale information architecture modernization, secure document lifecycle management, and citizen grievance and interaction management systems.