Fortune 50 American Multinational Technology Conglomerate Partners With Sonata Software To Boost Global Retail

A Fortune 50 American multinational technology conglomerate has partnered with Sonata Software to reimagine customer experience and bolster its global retail ambitions. The partnership will leverage Sonata CX, Sonata Software's bespoke customer experience measurement solutions, to enhance the client's products and services in 16 key markets across geographies, including North America, EMEA, and Asia. Sonata Software will provide detailed performance data and analysis, driving insights and action that will inform strategic partnerships and future sales. The partnership is expected to benefit from Sonata CX's experience and expertise in programme design and delivery, its global network of certified evaluators, and its proprietary GDX reporting platform.