TCS AI Study: 84% cite productivity gains, 10% allow AI autonomy
A global study by Tata Consultancy Services (TCS) reveals that 84% of executives identify productivity improvement as the primary benefit of AI investments. However, only 10% of global enterprises permit AI agents to execute decisions without human approval across multiple functions. Security, risk, and governance are identified as the leading factors influencing AI deployment, surpassing cost and speed. The study highlights a gap between current AI-driven value and enterprise readiness for autonomous AI agents. While 84% see productivity gains, only 10% allow AI autonomy, and just 9% have AI agents capable of orchestrating workflows across enterprise applications. Concerns around security and governance are paramount, shaping the next phase of enterprise AI adoption towards a Human+AI operating model.
Key Highlights
- 84% of executives cite productivity as AI's top benefit.
- Only 10% of enterprises allow AI to act without human oversight.
- Security, risk, and governance are key factors in AI deployment.
- Enterprises are cautious about granting AI agents autonomy.
- A Human+AI operating model is emerging.
Price Impact
More from TCS