Partnership18 Dec 2025, 02:58 pm
TCS Expands Partnership with Aviva UK to Manage 1.1 Million Additional Life Insurance Policies
AI Summary
Tata Consultancy Services (TCS) has announced the expansion of its partnership with Aviva, the UK’s leading Insurance, Wealth and Retirement provider. TCS’ subsidiary, Diligenta UK, will manage an additional 1.1 million Aviva policies, bringing the total to over 6.5 million. This expansion will enable a customer-centric approach to digitisation at an enterprise level, including self-service capabilities for customers and digitally powered service delivery centres. TCS leverages its BaNCS™ platform to improve service quality and enhance the experience for all stakeholders. The partnership is a testament to TCS’ commitment to being a trusted innovation partner for leading businesses in the UK.
Key Highlights
- TCS expands its partnership with Aviva UK to manage over 6.5 million policies
- Aviva entrusts TCS with an additional portfolio of Life Insurance business
- The partnership aims to deliver enhanced customer experience through digitisation
- TCS leverages its BaNCS™ platform to improve service quality and enhance the experience for all stakeholders
- The partnership is a testament to TCS’ commitment to being a trusted innovation partner for leading businesses in the UK