
Partnership26 Nov 2024, 04:31 pm
TCS Extends Partnership with SPARSH, India's Pension System for Defence Personnel, by Three Years
AI Summary
Tata Consultancy Services (TCS) has signed a three-year extension of its contract for SPARSH, a government of India initiative to streamline pension distribution for over 30 lakh defence pensioners. TCS will maintain the hardware and software of the programme and deliver key updates to the system. The digital transformation has resulted in significantly reduced pension processing timelines and has enabled the processing time of One Rank One Pension (OROP) scheme to reduce from six to eight months to just two weeks.
Key Highlights
- TCS has signed a three-year extension of its contract for SPARSH, a government of India initiative.
- TCS will maintain the hardware and software of the programme and deliver key updates to the system.
- The digital transformation has resulted in significantly reduced pension processing timelines.
- TCS has enabled the processing time of One Rank One Pension (OROP) scheme to reduce from six to eight months to just two weeks.
- TCS is also in discussion with the department to potentially develop a digital solution that would allow pensioners to make reverse payments in the event of overpayments.