Thomas Cook India partners with Ministry of Tourism to elevate destination experiences across India
Thomas Cook (India) Limited has signed a Memorandum of Understanding (MoU) with the Ministry of Tourism (MoT), Government of India. The MoU aims to gather direct, real-time traveller feedback to assess and recognise India’s best-performing tourism destinations and identify areas for improvement. Thomas Cook India will integrate a co-branded feedback form across its platforms to capture verified traveller insights on key aspects such as cleanliness, safety, accessibility, service standards and overall visitor experience. The partnership will remain in effect for an initial term of three years and underscores Thomas Cook India’s ongoing commitment to strengthening India’s domestic tourism ecosystem through collaboration, transparency and data-driven decision-making.
Key Highlights
- Thomas Cook (India) Limited has partnered with the Ministry of Tourism (MoT), Government of India to transform India’s tourism landscape.
- The partnership aims to gather real-time feedback from users at key destinations across the country.
- Thomas Cook India will integrate a co-branded feedback form across its platforms to capture verified traveller insights.
- The partnership will remain in effect for an initial term of three years.
- Thomas Cook India’s collaboration will focus on gathering authentic feedback from its customers to empower the Ministry’s efforts in enhancing the quality, safety, and sustainability of India’s tourism offerings.