New Launch7 Nov 2025, 10:59 am
Unicommerce launches video-verification solution UniCapture to reduce e-commerce disputes
AI Summary
Unicommerce, India’s leading e-commerce enablement SaaS platform, announced the launch of UniCapture, a video-based verification solution designed to help D2C brands and e-commerce sellers automatically record and link short, timestamped videos to each order along with the order/transaction ID during packing and return inspections. This solution aims to help sellers handle claims by replacing manual, inconsistent proofing with a seamless, automated process, thereby reducing revenue leakage.
Key Highlights
- Unicommerce launches video-verification solution UniCapture to help D2C brands and e-commerce sellers automatically record and link timestamped videos with each order during packing & return inspections.
- Solution aims to help sellers handle claims by replacing manual, inconsistent proofing with a seamless, automated process.
- Video-based verification reduces e-commerce disputes, especially over unverifiable returns, and helps navigate a complex legal and regulatory landscape to resolve these disputes.
- Unicommerce committed to redefining operational efficiency for modern brands, helping brands build stronger customer trust and reduce revenue leakage.
- Unicommerce serves 7100+ clients across India, Southeast Asia, and the Middle East, with marquee clients including FabIndia, Lenskart, Timex, TCNS, Mamaearth, Sugar, Emami, Urban Company, Cello, Symphony, Healthkart, GNC, boAt, Portronics, TMRW, Mensa, Landmark Group and many more.