Joint Venture22 Oct 2024, 01:22 pm
Ericsson & Wipro Transform Odido's Billing Experience for 5 Million Customers in One Weekend
AI Summary
Ericsson and Wipro Limited have successfully transformed the billing experience for all Odido brand mobile customers in the Netherlands by migrating to the cloud-native Ericsson Billing platform hosted on Amazon Web Services (AWS). This achievement allows Odido to offer innovative 5G services, including the Netherland’s first 5G fixed-wireless access (FWA) service, Odido’s Klik&Klaar. The migration, completed in August 2024, transitioned 5 million customers over a single weekend. The migration to Ericsson Billing follows the earlier transition of 700,000 Ben MVNO users in November 2023, marking a major milestone in Odido’s modernization.
Key Highlights
- 5 million customers migrated to the cloud-native Ericsson Billing, hosted on AWS, in one weekend.
- Successful execution of the migration by Wipro as the end-to-end system integrator in close collaboration with Ericsson.
- Seamless integration with Odido’s existing IT landscape, lowering Odido’s technical debt, simplifying the customer journey, and reducing operating costs.
- Transition to Ericsson Billing provides a future-proof solution that enhances automation, improves billing accuracy, and enables the company to scale new services efficiently.
- New system offers the agility to support future growth and technology advancements, while reducing operating costs.