PartnershipAug 11, 2026, 10:14 AM
eGain AI Knowledge Hub Selected by Unigarant for Enterprise AI Strategy
AI Summary
eGain announced that Unigarant, a leading Dutch insurance company and subsidiary of ANWB, has selected its AI Knowledge Hub. This partnership aims to modernize Unigarant's knowledge management, establish a foundation for its enterprise AI strategy, and improve customer service across various channels. The eGain platform will enhance advisor productivity, enable AI-driven service experiences, and provide trusted content to brokers and policyholders.
Key Highlights
- Unigarant selected eGain AI Knowledge Hub to modernize knowledge management.
- The platform will establish a trusted foundation for Unigarant's enterprise AI strategy.
- Unigarant aims to improve advisor and claims handler productivity with contextual answers.
- The partnership will enable Enterprise AI Search and AI-driven service experiences for Unigarant.
- eGain's AI-native architecture combines enterprise search, guided knowledge, and AI reasoning.
- Unigarant expects to deliver more consistent service across multiple channels.
- The solution will extend trusted content to brokers via extranet and policyholders via self-service portal.
Price Impact
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