PartnershipAug 12, 2026, 10:06 AM
eGain Partners with Unigarant for AI Knowledge Hub
AI Summary
eGain Corp announced that Unigarant, a leading Dutch insurer and subsidiary of ANWB, has selected eGain's AI Knowledge Hub. This partnership aims to modernize Unigarant's knowledge management, establish a foundation for its company-wide AI strategy, and enhance customer experience. Unigarant plans to improve advisor productivity, ensure consistent service across multiple channels, and enable Enterprise AI Search and AI-powered service experiences.
Key Highlights
- Unigarant, a Dutch insurer, selected eGain's AI Knowledge Hub to modernize knowledge management.
- Unigarant is a subsidiary of ANWB (Royal Dutch Touring Club) with approximately 700 employees.
- The partnership aims to improve advisor productivity and provide consistent service across channels.
- Unigarant seeks to enable Enterprise AI Search and AI-powered service experiences.
- The platform will extend reliable content to intermediaries via extranet and policyholders via ANWB self-service portal.
- eGain's AI-native architecture, combining search, guided knowledge, and AI reasoning, was a key factor in Unigarant's choice.
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