IBEX to Showcase AI CX Solutions at IUCX Conference

IBEX will participate in the IUCX Annual Conference 2026 in Tampa from April 14-16, showcasing its AI-powered customer experience (CX) solutions for the utilities sector. The company's utilities team will demonstrate the ibex Wave iX solution suite, which includes generative AI-powered tools like Wave iX AI Virtual Agent, Wave iX Translate, and Wave iX Verify & Route. These solutions aim to help utilities enhance customer engagement, reduce operating costs, and modernize CX through AI-driven voice and text conversations.