StockWatch
·
Professional Services
PartnershipJun 18, 2026, 04:31 PM

TTEC Digital Achieves NiCE Platinum Partner Status

AI Summary

TTEC Digital, a division of TTEC Holdings, Inc., has been awarded Platinum Partner status in the NiCE 360 VISION Partner Program, the highest tier available. This recognition highlights TTEC Digital's market leadership and ability to deliver transformative outcomes for customers through AI-powered customer experience solutions. The partnership aims to help clients achieve significant benefits, including cloud migration savings, improved CX transformation ROI, and enhanced contact center modernization. Additionally, TTEC Digital was selected as a launch partner for the upcoming NiCE AI Specialization Program.

Key Highlights

  • TTEC Digital achieved Platinum Partner status in NiCE 360 VISION Partner Program, the highest tier.
  • The partnership enables clients to realize cloud migration savings and increased CX transformation ROI.
  • It also drives contact center modernization and AI self-service efficiency.
  • TTEC Digital demonstrated market leadership and alignment with NiCE's agentic AI vision.
  • TTEC Digital has over 100 certified consultants in NiCE Cognigy practices.
  • Selected as a launch partner for the upcoming NiCE AI Specialization Program.