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Telecom - Cellular & Fixed line services
Legal23 Jan 2026, 11:04 pm

Bharti Airtel Faces Rs. 1,11,000 Penalty for Subscriber Verification Norms Violation

AI Summary

Bharti Airtel Ltd. has received a notice from the Department of Telecommunications, Uttar Pradesh (East) LSA, imposing a penalty of Rs. 1,11,000 for alleged violation of subscriber verification norms. The penalty is in accordance with the License agreement, which requires the company to ensure adequate verification of customers before enrolling them as subscribers. The penalty is a result of a sample Customer Application Form Audit (CAF Audit) conducted in October 2025, which revealed non-compliance with the subscriber verification norms under the License Agreement. The company has opted not to contest and pay the penalty.

Key Highlights

  • Bharti Airtel Ltd. has been imposed a penalty of Rs. 1,11,000 by the Department of Telecommunications
  • The penalty is for alleged violation of subscriber verification norms
  • The violation was discovered during a sample Customer Application Form Audit (CAF Audit) conducted in October 2025
  • Bharti Airtel has decided not to contest the penalty and will pay the amount
  • The maximum financial impact of the penalty is quantifiable to the extent of Rs. 1,11,000