Strong growth delivery; margin hedges temper near-term; multi-year 25k-seat vision intact
The verdict, the claims that held up, the sharpest analyst exchanges, and the risks — the earnings call, decoded from the transcript.
Hold
confidence 7/10
Grade A
Hit/beat prior FY27 revenue 20%+ target (33.6% delivered). Customization revenue on track (15 Cr/quarter). Backlog up INR480 Cr vs prior. Capex on track 500–600 Cr.
Optimistic
next 1–2 quarters
Very Optimistic
multi-year
Strong Q2 delivery (revenue beat, PAT growth 219%, occupancy 357 bps expansion) with capex cycle complete and INR3.8k Cr locked backlog underpins multi-year growth. Hold rating reflects confidence in long-term 25k-seat vision but near-term caution: NPM 2.6% vs call's narrative suggests accounting divergence; PAT margins hedged 20–23%; cost inflation (wage 60%, energy) and churn risk (CBA move-out) temper near-term margins despite solid Q2.
₹767.8 Cr
Revenue · +33.6% YoY₹20.4 Cr
Reported PAT · +219% YoYCompressing
Margins · vs guidance: CorroboratedDid the claims hold up?
Revenue grew 31.6% YoY to INR768.7 Cr
METDelivered revenue INR767.8 Cr, YoY growth 33.6% — beat guidance
EBITDA grew 37.6% YoY; margin up 138 bps to 21.2%
MixedNPM delivered 2.6%, OPM 63.8%; accounting divergence vs call narrative suggests Ind AS 116 lease impact
Locked-in core revenue INR3,843 Cr at 28-month average term
METExceeds prior INR3,363 Cr backlog guidance by INR480 Cr (14% upside)
Occupancy grew 357 bps YoY to 83.7%; members +32.5% to 121.7k
METStrong absorption of added capacity; 11.7k desks added in Q2. Ahead of prior capacity guidance
ROCE reached 34.5%, up 12 points in a year; capex cycle largest in history
METExceptional returns in context of highest capex deployment. Delivery on capital efficiency claim credible
Earnings quality
What changed since the last call
Locked-in backlog up INR480 Cr
UpgradeContracted revenue backlog INR3,363 Cr (Q1) → INR3,843 Cr (Q2). 28-month average term extended; run-rate adds INR3 contracted value per INR1 rent.
Customization normalized; run-rate stable
NeutralH1 INR30 Cr customization (INR15 Cr/quarter average). On target vs prior INR10–15 Cr/quarter guidance. Large amortization underway (smoothing revenue stream).
Capex FY28 guidance extended; H1 INR175.8 Cr deployed
NeutralFY27 guidance maintained 500–600 Cr; FY28 now 'potentially INR600+ Cr or maybe slightly more' for large managed office deals. Full-year capex track implies deceleration in H2 vs H1.
PAT margin guidance hedged 20–23% next year
NeutralNew explicit guidance for FY28 PAT margin. Range reflects macro uncertainty, cost inflation (wage +60%, energy tariffs), and margin discipline. Structural margin ex-costs ≈30%.
Growth centre occupancy 64.8% (up from 51.4% YoY)
UpgradeYoungest cohort (opened <12 months) occupancy up 1,340 bps YoY. Mature centres 87.7% (up 355 bps). Absorption accelerating; mature-centre margin offset by growth-centre capex.
CBA churn headwind; 1.2M sq ft move to internal campus
DowngradeCommonwealth Bank of Australia taking large campus portion in-house (Manyata). Long-time customer (7 years). Backfill from waitlist to follow, but timing and scale create near-term volatility.
The Q&A
Analysts pressed hard on capex economics (underwriting ROI vs new supply), renewal pricing (6–7% escalations vs cost inflation), managed office profitability (3x rent-to-revenue multiples driven by higher capex), and FY28 margin sustainability. Management held firm on backlog strength, pricing power, and structural demand (GCC/enterprise tech hiring), but offered hedged margin guidance (20–23%) acknowledging cost pressures.
Capex economics and underwriting — Girish Choudhary, Avendus Spark
AnsweredCapex multiples up due to managed office capex, but revenue-to-rent rising (3x vs 2.7x before). Assets locked in long term (managed office) at higher capex but better returns. Pricing held; efficiency improving as occupancy ramps.
Renewal escalations and pricing — Girish Choudhary, Avendus Spark
AnsweredRenewal rates 80–85%; escalations 6–7% on average. Larger accounts renewing at higher revenue-to-rent multiples (3x vs 2.7x). Flex occupancy 24%, pricing stable, churn lower than expected.
Customization revenue normalization — Adhidev Chattopadhyay, ICICI Securities
AnsweredCustomization revenue ~INR30 Cr in H1 (INR15 Cr/quarter). Large deals amortized over time. Flow-through improving as occupancy ramps. Small short-term customizations plus 1–2 large deals; smoothing revenue.
GCC expansion in India — Adhidev Chattopadhyay, ICICI Securities
AnsweredGCCs now 40% of demand. Conversations on moving jobs from US/Wipro/PwC to India; talent management and cost control driving GCC growth. New global businesses setting up in India (Blackstone, Revantage). AI/tech talent concentration in India.
Managed office deal profitability and capex commitment — Mohit Agrawal, IIFL Capital
AnsweredRenewals: minimal reinvestment unless space upgrade. Large managed office deals: dedicated capex spread over 5–10 years, not front-loaded. Depreciation increasing; PAT margins 7–10% guidance as depreciation cycles. 1.2–1.5x FCFO to EBITDA range sustainable due to security deposits, customization uplift.
Margin expansion trajectory and cost pressures — Mayur Patel, 360 ONE AMC
PartialPAT margin guidance 20–23% next year. Wage inflation 60% (Karnataka), energy tariffs up (BESCOM). Opex cost per sqft up significantly. Despite cost hits, margin maintained/improved via pricing hold and efficiency. Structural margin (ex-costs) ~30% at centre level.
Capacity guidance and new supply pipeline — Abhinav Sinha, Jefferies
AnsweredMarch 2027: 150k–155k desks. Already at 150k as of Oct 5. 95% visibility next 12 months; 70–80% visibility 18–24 months. 2+ million sq ft in LOI/signed leases; 38k seats incremental. Waitlist to absorb. Not rushing FY28 capacity; demand-led growth.
Renewal lumpiness and churn concentration — Rishith Shah, Axis Capital
AnsweredRenewal rates 80–85%; average term 28 months. Some churn: Commonwealth Bank of Australia (1.2M sq ft internal campus move-out). Backfill underway (London, Manyata). No deep concentration; GCC/Fortune 500 mix diverse. Offset by new large contracts signed.
Capex guidance and cash deployment for FY28 — Saurabh Gilda, StockWatch
AnsweredH1 INR175.8 Cr capex (largest deployment). H2 expected lower (500–600 Cr full year). FY28 'possibly INR600+ Cr' for large managed office deal signed. Capex cycle now live; base becoming larger, stronger. Platform expansion and adjacent businesses under review (talent, space ops).
Promoter pledge reduction plan — Ankit Minocha, StockWatch
PartialPledge continues to hold due to market volatility. Plan to close as soon as possible via external sale, block sale, or dividend. 100% aware of impact on valuations. Not in hurry; business growing faster than cost of capital. No definite timing.
Guidance
FY27 revenue growth 20%+ (from Q1 call); Q2 delivered 33.6% YoY
HighGuidance beaten. Q2 +33.6% YoY well ahead of 20%+ target. Annualized trajectory suggests FY27 ~30% growth if run-rate holds.
PAT margin FY28: 20–23% (new Q2 call guidance)
MediumHedged range reflects cost inflation (wage 60%, energy tariffs), capex depreciation, and macro uncertainty. Structural centre-level margin ~30%; corporate costs drag net margin.
EBITDA growth FY27: 20%+ (from Q1); Q2 call states 37.6% YoY (H1 50.6%)
MediumGuidance beaten significantly. But accounting divergence (Ind AS 116) means call narrative may overstate delivered EBITDA on reported basis.
FY27 capex INR500–600 Cr (maintained Q2 call)
HighH1 INR175.8 Cr deployed; on track 500–600 Cr full year. Largest deployment cycle.
FY28 capex 'potentially INR600+ Cr or slightly more'; full-year 500–600 baseline
MediumOne large managed office deal signed (deployment next 12–18 months) drives H2 capex and FY28 elevation. Largest deal in history. Not rushing FY28 supply.
Risks the call surfaced
Customer concentration
MediumGCC 41% of mix; Fortune 500 30%; Top 10 accounts 23% of revenue. Commonwealth Bank of Australia (7-year customer, 1.2M sq ft) moving to internal campus. Renewal risk if macro softens.
Margin compression from cost inflation
MediumWage inflation 60% (Karnataka), energy tariffs up (BESCOM), depreciation rising from capex cycle. Pricing hold (not escalating) limits offset. PAT margin guidance 20–23% implies near-term pressure despite 30%+ structural centre margin.
Capex cycle absorption risk
Medium11.7k desks added Q2; growth centres occupancy only 64.8% (up from 51.4% YoY). If ramp slower, capex ROI defers; ROCE stays pressured. Largest managed office deal now signed; massive deployment next 12–18 months compounds risk.
Macro and demand volatility
MediumStrong demand narrative (GCC expansion, AI hiring) could reverse if macro softens. Flex space is cyclical; occupancy expansion could decelerate. Renewal pricing power may decline.
Accounting divergence (Ind AS 116 impact)
LowCall describes H1 PAT INR119 Cr (8.1% NPM), but Q2 delivered PAT INR20.4 Cr (2.6% NPM). Gap likely due to lease accounting (Ind AS 116) on P&L in call vs off-P&L in reported. Investors may be confused by narrative.
Management
Score 8/10. Clear on strategy (ecosystem, platform, GCC). Detailed on financials and drivers. Some hedging on margin guidance (20–23% range) vs specific upside. Transparent on challenges (CBA churn, cost inflation). CFO notes accounting reconciliation but narrative could be clearer. Strong track record Q2: hit FY27 revenue 20%+ target (33.6% delivered), hit customization guidance (15 Cr/quarter), exceeded backlog (INR3.8k vs 3.3k Cr). Capex on track. Occupancy absorption ahead of expectations. Some volatility in PAT QoQ (603% growth) suggests lumpiness.
1 · March 2027
Capacity reach 150k–155k desks; occupancy ramp into mature centres
2 · Q4 FY27
Largest managed office deal deployment; next quarter announce major contract
3 · FY28
FY28 PAT margin 20–23% target; hedged guidance implies execution risk amid costs
Hold rating reflects confidence in long-term 25k-seat vision but near-term caution: NPM 2.6% vs call's narrative suggests accounting divergence; PAT margins hedged 20–23%; cost inflation (wage 60%, energy) and churn risk (CBA move-out) temper near-term margins despite solid Q2.
Informational and educational content only. Not investment advice.